Job Overview:
As an ICT Officer at , you will play a pivotal role in ensuring the smooth operation of our clients’ ICT systems and infrastructure. You will be responsible for providing technical support, implementing and maintaining ICT solutions, and contributing to the overall success of our projects.
Key Responsibilities:
- Technical Support:
- Provide first-line technical support to end-users, addressing hardware and software issues promptly.
- Troubleshoot and resolve network, system, and application problems.
- System Implementation and Maintenance:
- Implement and maintain ICT systems, including servers, networks, and security systems.
- Ensure the availability, security, and performance of systems through regular monitoring and maintenance.
- Software and Hardware Management:
- Install, configure, and update software applications and operating systems.
- Manage hardware assets, including procurement, inventory, and maintenance.
- Security and Compliance:
- Implement and enforce security protocols to safeguard information and data.
- Ensure compliance with relevant regulations and industry standards.
- User Training:
- Conduct training sessions to educate end-users on ICT best practices and procedures.
- Create documentation and manuals for end-user reference.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience as an ICT Officer or in a similar role.
- Proficiency in system administration, network management, and security protocols.
- Strong knowledge of hardware and software technologies.
- Excellent problem-solving and communication skills.
Benefits:
- Competitive salary with performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development and training.
- Dynamic and collaborative work environment.
How to Apply: If you are a dedicated ICT professional with a passion for staying ahead in the dynamic world of technology, please submit your resume and a cover letter detailing your relevant experience to with the subject line “ICT Officer Application – [Your Name].” Applications will be accepted until [Closing Date].
might be an equal opportunity employer. We encourage individuals from diverse backgrounds to apply and join our talented team.